Shipping policy

SHIPPING POLICY

All orders are carefully inspected, packaged, and shipped with care.

Processing Time
Orders are typically processed within 2–5 business days. You will receive a shipping confirmation with tracking information once your order has been shipped.

Shipping
Shipping rates and estimated delivery times are calculated at checkout based on your location and the shipping method selected.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, customs, or other circumstances outside of our control.

International Orders
International customers are responsible for any customs fees, duties, taxes, or additional charges imposed by their country. These fees are not included in the purchase price or shipping cost.

ALL SALES ARE FINAL

Due to the unique and often one-of-a-kind nature of our vintage and secondhand pieces, we do not accept returns, exchanges, refunds, or cancellations.

Please carefully review the measurements, photos, description, condition notes, and sizing information provided on each product page before purchasing.

Vintage and secondhand garments may naturally show signs of previous wear, including minor imperfections, fading, fabric variations, or other signs of age. These characteristics are part of the uniqueness and history of each piece and are not considered defects when disclosed in the listing.

We encourage you to reach out before purchasing if you have any questions about sizing, measurements, condition, or an item’s details.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive an item that is significantly different from its listing description, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Each situation will be reviewed individually.

For other inquiries kindly email us at theoldaffair@gmail.com

Thank you for supporting our small business and giving beautiful pre-loved pieces a new story.